Effective Date: 6/13/2025
At The Water Guys, , we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you interact with our website, services, and customer support.
We collect information that helps us provide and improve our services. This includes:
Personal Information: Name, address, phone number, email address, and payment details.
. Service Data: Details related to your water service account, delivery preferences, and customer support interactions
. Website Usage: IP address, browser type, device information, and pages visited (collected via cookies and analytics tools).
We use your data to:
Process orders and provide services.Communicate with you about your account or service updates.Improve our website and customer experience.Send promotional offers (only if you’ve opted in).Comply with legal obligations.
We do not sell our personal data. We may share your information only with:
Service Providers: For delivery, billing, IT, and customer service support
.Legal Requirements: If required by law or in response to a legal request
.Business Transfers: In case of a merger, acquisition, or asset sale.
Our website uses cookies to improve functionality and analyze traffic. You can choose to disable cookies in your browser settings, but some features may not work properly.
We take appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, or misuse.
You have the right to:
Access and update your personal information.Request deletion of your data.Opt out of marketing communications.
To exercise these rights, contact us at
.
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal data from children.
We may update this Privacy Policy occasionally. If we make significant changes, we’ll notify you via email or our website.
If you have any questions or concerns about this Privacy Policy, please contact:
The Water Guys